Counsellor profile
Hayley Moran, BACP
Counsellor for relationships and parenting
Continue with HayleyAbout
- Client-Centred Therapy
- Cognitive Behavioural Therapy
- Solution-Focused Therapy
About Hayley
Hayley Moran is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and has six years of clinical contact working with clients. She has a long background in higher education student support and has worked with adults and young people in university, school and NHS-linked counselling services.
Hayley helps people who are dealing with stress, anxiety and depression. She supports those coping with life changes, grief and loss, and people who are finding relationships and family life hard to manage. Parenting concerns, blended family issues and caregiver stress are among the family and parenting matters she lists.
Her way of working is straightforward and practical. She uses client-centred listening to understand what matters to the person in front of her. She also draws on cognitive behavioural techniques to look at thinking patterns and solution-focused ideas to set short-term goals.
Sessions aim to help people untangle confusing thoughts and build self-awareness. Hayley works with common concerns such as sleep problems, anger, self-esteem and workplace stress. She also notes experience with trauma, addictions and mood disorders including bipolar and seasonal affective disorder.
Her university and school counselling background means she has experience supporting staff, students and adult clients. That experience informs how she plans sessions and suggests practical steps to try between meetings. People who want to explore clearer next steps are invited to begin with a short matching process and book an initial session.
How sessions work
How Hayley uses talking approaches online
Client-Centred Therapy focuses on listening and understanding the person's perspective. It helps people feel heard and lets them set the pace for topics they want to address. Cognitive Behavioural Therapy (CBT) looks at links between thoughts, feelings and actions and offers practical techniques to change unhelpful patterns; it is often used for anxiety, low mood and sleep problems. Solution-Focused Therapy concentrates on finding small changes that move a person toward their goals and can work well when someone wants brief, goal-oriented sessions.Choosing the right approach is a shared process. Hayley will work with the person to try different ideas and agree which methods fit best with their needs, goals and preferences. That collaborative discussion helps shape an ongoing plan rather than fixing a single way of working from the start.
Confirm the current session options before booking, as the biography does not list exact formats. Many people appreciate online work because it can fit into busy days, cut travel time and make it easier to schedule short check-ins around work or family routines. Depending on the format offered, sessions can be a practical way to try cognitive strategies between meetings and to track progress without rearranging large parts of daily life.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What concerns does she help with?
She works with stress, anxiety, depression, relationship and parenting concerns among other issues such as grief, trauma, sleep problems and workplace difficulties.
How would she approach my problem?
Hayley uses client-centred listening alongside cognitive behavioural techniques and solution-focused methods to help people clarify thoughts and set short-term goals.
How much clinical experience does she have?
She has six years of clinical contact with clients and over 20 years' experience working in higher education student support roles.
What professional credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.
Can I work with her if I do not live in the UK?
Sessions are offered in English and she is not currently accepting international clients.
Which session formats are available?
Please confirm current session options before booking, as the biography does not list specific formats.
How are sessions paid for?
Cost varies with location; sessions use a subscription model that can be cancelled at any time.
How do I start working with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.