Counsellor profile
Natalia Potapovska, ACA
ACA counsellor - relationships and family concerns
Continue with NataliaAbout
- Client-Centred Therapy
- Narrative Therapy
- Solution-Focused work
About Natalia
Natalia Potapovska is an ACA counsellor in Australia with nine years of professional experience. She assists people who are dealing with stress, anxiety, relationship difficulties, family concerns, low self-esteem and major life changes.
Natalia offers straightforward conversations that focus on what is happening in daily life. She listens to current problems and works with clients to identify small, practical steps that can reduce pressure and improve communication. Language options include English, Russian and Ukrainian, which can help when cultural background matters.
Her work often covers family-related themes such as blended family adjustments, adoption and foster care issues, fatherhood concerns and family of origin patterns. She also supports people facing chronic illness, cancer, ageing questions and grief related to separation or divorce.
Natalia draws on client-centred methods that keep the person’s experience central. She uses narrative techniques to help people reframe difficult stories and solution-focused tools to set short-term goals. Systemic ideas guide conversations about how family patterns influence current problems.
Sessions aim to be practical and calm. Clients can expect clear discussion about what to try between sessions and review of what helps. To begin, a short matching questionnaire is completed and a first session is scheduled through the online booking flow.
How sessions work
Online sessions using client-centred and narrative approaches
Client-Centred Therapy focuses on the person’s experience and helps them voice what matters most. It is useful for dealing with anxiety, stress and relationship difficulties by guiding the conversation around the client’s own goals. Narrative Therapy helps people separate themselves from difficult stories and rewrite how those stories affect daily life; it can be helpful when family history or identity issues feel overwhelming.Finding the right approach is part of the work. The therapist will discuss options and decide together which methods fit the client’s needs, goals and preferences. This is a collaborative process that can change as issues shift over time.
Session-format details are not listed in the biography, so confirm current online options before booking. Online work can make it easier to fit therapy into a busy routine, allow shorter check-ins when needed, and reduce travel time. The therapist will talk through practical arrangements and session length when scheduling the first appointment.
Areas of focus
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
9+ years
Listed in
Australia
Languages
English, Russian, Ukrainian
Questions
Frequently asked questions
What kinds of problems does she help with?
She works with stress, anxiety, relationship and family concerns, plus issues such as low self-esteem and coping with life changes.
What is her therapeutic style like?
She uses client-centred listening, narrative techniques and solution-focused methods to keep sessions practical and grounded in daily life.
How much experience does she have?
She has nine years of professional experience working with a range of personal and family-related issues.
What credential does she hold and where is she based?
She is credentialed with the ACA and practices from Australia.
Can I work with her in another language?
Sessions are offered in English, Russian and Ukrainian.
Does she accept clients from other countries?
She does not accept international clients at this time.
How are sessions paid for and what do they cost?
Cost varies with location; sessions use a subscription model that can be cancelled at any time.
How do I get started with a first session?
Choose the See online therapy options button, complete a short matching questionnaire, and schedule your first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.