Counsellor profile
Francesca Dolan Wills, BACP
BACP counsellor - family and parenting concerns
Continue with FrancescaAbout
- Grief and loss
- Stress and anxiety
- Client-centred work
About Francesca
Francesca Dolan Wills is a BACP counsellor based in the United Kingdom with six years of professional experience. She helps people with stress, anxiety, career concerns, grief and life changes. Her practice also covers parenting and a range of family problems.
Before training as a counsellor she spent eight years as a work and employment coach for the UK government. She has worked for local hospices, a pregnancy loss charity and other community organisations. More recently she has provided support via larger UK services including the NHS and police employee programmes.
She has worked with a wide range of people from diverse religious and cultural backgrounds. That background informs the way she approaches difficult topics such as infertility, pregnancy loss and cancer-related concerns. She offers straightforward conversation about what is happening now and what practical steps might help.
In sessions Francesca uses approaches that centre the client's experience and focus on clear outcomes. She draws on client-centred methods and emotionally-focused techniques to look at relationships and intimacy issues. Mindfulness tools and solution-focused work are used for stress, sleep and day-to-day coping.
People come to Francesca when parenting feels overwhelming, when family roles are strained or when a life change leaves them unsure what comes next. She asks direct questions, listens to immediate concerns and helps people set short-term goals they can try between meetings. If you want to explore whether her way of working fits, follow the site steps to match and book a session.
How sessions work
How her approaches translate to online sessions
Client-centred work focuses on listening and following what matters most to the person. In practice that means the counsellor asks about current concerns, mirrors what she hears and helps people decide next steps. This approach can help with parenting stress, family tensions and coping after loss.Emotionally-focused methods look at patterns in relationships and how feelings connect to actions. Francesca may use short, focused conversations to notice recurring interaction patterns and open new ways of responding. This is useful for intimacy-related issues and repeated family conflicts.
Finding the right approach is a joint effort. She will discuss what techniques seem most helpful and adjust the plan as work progresses. Clients and the counsellor set small goals together and review what does or does not help.
Session formats are not listed in the biography, so confirm available options before booking. Online work can make it easier to fit meetings around parenting, work or medical appointments. It can also allow for shorter check-ins, sessions without video if preferred, or timing that suits a busy day. Registered or accredited professionals can use these flexible arrangements to support steady progress without major disruption to everyday life.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What concerns does she help with?
She works with grief, stress, anxiety, depression, parenting and a wide range of family problems.
What is her therapeutic style?
She uses client-centred work and emotionally-focused therapy alongside mindfulness and solution-focused techniques.
How much experience does she have?
She has six years of professional experience as a counsellor and prior experience as an employment coach.
What credential does she hold and where is she based?
She is registered with the BACP and is based in the United Kingdom.
Does she offer sessions in other languages?
Sessions are offered in English.
Can international clients work with her?
She accepts international clients.
How are sessions arranged and what formats are used?
Please confirm current session options before booking as the profile does not list specific formats.
How is payment handled and what do sessions cost?
Cost varies by location and sessions use a subscription that can be cancelled at any time.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.